Corrections and appeals
Last updated Oct 10, 2026.
We get things wrong sometimes. When we do, we fix them in public. Brand Tested is published by Brand Alchemy LLC.
How to ask
Email hello@brandtested.com with the page, the statement or grade you believe is wrong, and what shows it (a link, a screenshot or a dated page). Brands can also claim their page and ask for a rescan.
What happens next
We acknowledge within 2 business days and resolve within 30 days. If we got a fact wrong, we fix it and note the change and the date on the page. If your site has changed since our scan, we rescan and the new grade replaces the old one with its own date.
Appeals
If you disagree with our answer, reply to it and ask for an appeal. Cam Gawley reviews every appeal personally. A grade only moves when what we saw changes or the methodology says it should; it never moves because a brand asked, claimed its page or works with us.
The methodology
The full rubric is public on the methodology page, with its own changelog.